At GAH Motors, your satisfaction is our priority. We offer a transparent return and refund policy to ensure you feel confident in your purchase.

1. 14-Day Inspection Period

1.1. Upon receiving your vehicle, you have 14 days to thoroughly inspect it.
1.2. If, for any reason, you are not completely satisfied with the vehicle, you may initiate a return within this period for a full refund, no questions asked.

2. Conditions for Returns

2.1. The vehicle must be returned in its original condition, free from any damages caused during your ownership.
2.2. The vehicle’s mileage during the inspection period must not exceed [email protected], unless otherwise agreed upon in writing.

2.3. All original documentation, keys, and accessories provided at the time of delivery must be included with the return.

3. Return Process

3.1. To initiate a return, contact our customer service team at [email protected] within the 14-day inspection period.
3.2. Our team will guide you through the return process, including arranging for vehicle pickup or drop-off.

4. Refund Process

4.1. Once the vehicle has been received and inspected to ensure it meets the return conditions, a full refund will be processed.
4.2. Refunds will be issued to the original payment method within 7 business days of the vehicle’s return.

5. Exclusions

5.1. Returns requested after the 14-day inspection period will not be accepted.
5.2. Vehicles showing signs of damage, excessive wear, or exceeding the agreed-upon mileage limit may not qualify for a full refund or may be subject to deductions.

6. Additional Information

6.1. GAH Motors reserves the right to refuse returns that do not meet the conditions outlined in this policy.
6.2. This policy applies exclusively to vehicles purchased directly from GAH Motors and does not cover third-party sellers.

Contact Us

If you have any questions or concerns about our Return and Refund Policy, please reach out to us:
Email:[email protected]

Phone:0191 3082 700

Address: St John’s Road, Meadowfield, Durham DH7 8RE